Privacy Policy

Effective date: 2026-11-10

RaynearSoft LLC (“we”) makes Captionglass. This page explains what data the app and this website handle.

What stays on your Mac

Speech recognition and translation run on your Mac. The audio you caption, the video files you convert, and the subtitles produced are not sent to us or to any server.

What is sent to our server

When the app checks your license, it sends only:

• a hash of your license key,
• a hash of a device identifier (derived from your Mac’s hardware UUID), and
• the name of your Mac.

We use these to enforce the 2-Mac limit and to deactivate refunded keys. The app also downloads its runtime and models from our download server, which sees an ordinary web request.

Payments

Payments are processed by Paddle.com, our Merchant of Record. Paddle collects and processes your payment details, and we do not receive your card information. Paddle’s privacy notice applies to that data: paddle.com/legal/privacy. We receive the information needed to issue your key and support you, such as your email address and order number.

Analytics

This website and the app use no analytics or tracking tools.

Your choices

To ask about or delete the license data we hold, email us.

Contact

RaynearSoft LLC — support@raynear.xyz